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BellonaAgain
Participant
March 11, 2017
Question

I can't upload to the Cloud without entering my mobile phone number

  • March 11, 2017
  • 1 reply
  • 534 views

I am using Adobe Acrobat Reader DC (2015 version, completely updated according to the program itself).

When I try to upload a PDF document to the Cloud, after the sign-in screen I am then asked to add a mobile phone number. I don't want to add my mobile phone number, but the Skip option does not work. This means that I cannot sign in properly and therefore I cannot upload a document to the Cloud.

This topic has been closed for replies.

1 reply

S
sb116
Participating Frequently
March 14, 2017

Hi BellonaAgain,

Please confirm how often do you get the pop up to add the phone number and what exactly happens when you chose to skip the option.

Also, please share a screenshot of what appears when you try to upload the document.

You may refer to link below to attach the screenshot:

https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Thanks,

Supriya

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