Skip to main content
acaa67699464
Participant
July 7, 2018
Answered

I canceled my account on the same day that I hired the service and still got charged

  • July 7, 2018
  • 1 reply
  • 617 views

cancelei a minha conta no mesmo dia que contratei o serviço e mesmo assim cobraram 84 reais no meu cartão de crédito. no site informava que eu teria 1 mês gratuito para experimentar o sistema.

    This topic has been closed for replies.
    Correct answer AkanchhaS8194121

    Hi Acaa,

    Sorry to hear about this experience.

    As its a billing concern and this is an open forum, so for security reasons we request you to contact to our billing support team via chat following the steps suggested below. They would go ahead and help you further-

    1- Refer to the link Contact Customer Care

    2- Select Account issues

    3-  Show me my contact options.

    Let us know if it still doesn't work.

    Regards,

    Akanchha

    1 reply

    acaa67699464
    Participant
    July 7, 2018

    como eu faço para pedir o estorno dessa conta no meu cartão de crédito?

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    July 9, 2018

    Hi Acaa,

    Sorry to hear about this experience.

    As its a billing concern and this is an open forum, so for security reasons we request you to contact to our billing support team via chat following the steps suggested below. They would go ahead and help you further-

    1- Refer to the link Contact Customer Care

    2- Select Account issues

    3-  Show me my contact options.

    Let us know if it still doesn't work.

    Regards,

    Akanchha