I cancelled my subscription and need a refund.

Forum|Forum|10 years ago
October 8, 2015
1 reply
795 views

The product I bought on September 20, 2015 was worthless for my purposes and I want my money back. The fact that it is impossible to talk to anyone over the phone or even in chat is more than sketchy. REFUND MY ACCOUNT IMMEDIATELY.

ExportPDF

This topic has been closed for replies.

Correct answer AadeshSingh

Hi krisa56977702,

I am sorry for the inconvenience caused, please contact our customer service team on Monday, follow this link Contact Customer Care, Sign In using your Adobe ID & click on "Still need help? Contact us" button to initiate a chat.

Let me know if you still experience any issue.

Regards,

Aadesh

AadeshSinghCorrect answer

Participating Frequently

Hi krisa56977702,

I am sorry for the inconvenience caused, please contact our customer service team on Monday, follow this link Contact Customer Care, Sign In using your Adobe ID & click on "Still need help? Contact us" button to initiate a chat.

Let me know if you still experience any issue.

Regards,

Aadesh

krisa56977702Author

Participant

There is no chat option for the product line I purchased. I've already

tried numerous times. I'll contact my credit card company for a refund. I

will never purchase anything from Adobe again.

On Saturday, October 10, 2015, aadeshs76610910 <forums_noreply@adobe.com>

AadeshSingh

Participating Frequently

Hi krisa56977702,

I have forwarded the request to the concerned team, they will get back to you shortly. May be by Monday.

Regards,
Aadesh

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded