I cannot convert pdf files to Word / "error ocurred while trying Adobe ExportPDF online..."

Hi MKlinger,

Are you still having trouble converting documents? Are you trying to convert via Adobe Reader, or the ExportPDF web interface?

• If you're using Reader, please make sure that you have the most current version by choosing Help > Check for Updates.
• If you're using the web interface, clear the cache and try again, or try a different web browser.

Best,

Sara

[discussion moved to Adobe Acrobat.com Services forum]

I agree with going to the ExportPDF forum. However, you might check the security of the PDF. It may not permit such actions.

The ExportPDF service has a dedicated users forum at:

Adobe Acrobat.com Services

Be well...