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Participant
January 2, 2015
Question

I cannot convert pdf files to Word / "error ocurred while trying Adobe ExportPDF online..."

  • January 2, 2015
  • 4 replies
  • 702 views

I cannot convert pdf files to Word / "error occurred while trying Adobe ExportPDF online..."

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4 replies

Community Manager
January 8, 2015

Hi MKlinger,

Are you still having trouble converting documents? Are you trying to convert via Adobe Reader, or the ExportPDF web interface?

  • If you're using Reader, please make sure that you have the most current version by choosing Help > Check for Updates.
  • If you're using the web interface, clear the cache and try again, or try a different web browser.

Best,

Sara

Community Manager
January 6, 2015

[discussion moved to Adobe Acrobat.com Services forum]

Inspiring
January 2, 2015

I agree with going to the ExportPDF forum. However, you might check the security of the PDF. It may not permit such actions.

CtDave
Participating Frequently
January 2, 2015

The ExportPDF service has a dedicated users forum at:

Adobe Acrobat.com Services

Be well...