Skip to main content
Participant
Feb 27, 2015 7:15 AM UTC
Question

I cannot view the converted files

I  cannot view the converted files

    This topic is closed to new replies. Start a new post to keep the conversation going.

    2 replies

    Inspiring
    Feb 27, 2015 6:59 PM UTC

    Hi hidalim31473530,

    Please see Where are my converted files?

    Regardless of whether you convert via Reader to the Acrobat.com website, your files are stored in your Acrobat.com online account. If you don't see them when you're logged in, clear the cache, and then log in to https://cloud.acrobat.com/files.

    Best,

    Sara

    Translate
    Anubha Goel
    Participating Frequently
    Feb 27, 2015 9:34 AM UTC

    Hey,

    Please let me know how have you been trying to view the converted files.

    Are you signed up into your Acrobat.com account with the right Adobe credentials?

    Once you are signed up, you might choose 'Files' tab to view all the converted files.

    Please check and let me know where exactly are you facing the trouble.

    Regards,

    Anubha

    Translate