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Cindyjay
Cindyjay
Participant
November 19, 2014
Question

I do not have the ability to edit my .pdf once converted into a word document. Did I purchase the wrong version?

  • November 19, 2014
  • 1 reply
  • 275 views

When I covert my pdf into a word document it does not allow me to edit the actual text. I can add random text to the document, not following the format of the document (not aligned, not the same font, etc.). I can add text, but I cannot what is already in a sentence or paragraph.

Did I purchase the wrong version?


Thanks,
Cindy.

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    November 19, 2014

    Hi cindyjay,

    You have the right tool for converting PDF files to Word. For starters, please try triple-clicking in the text block that you want to edit. If that doesn't work, we'll need to take a closer look at how the PDF that you converted was created (did it start out as a scanned document, for example). If it did start as a scanned document, it's important that OCR (optical character recognition) was performed during conversion to convert scanned text to editable text. OCR is on by default when you convert via the ExportPDF website, but can be turned off if you convert via Reader.

    If triple-clicking doesn't work, let me know, and then we'll take a closer look at your file.


    Best,

    Sara

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