I don't have the money to cancel my plan

Question

Hello. I signed up for a free trial period, bc I needed it for one tiny project at my job. Later, I tried to un-subrscribe, and thought it went through. Clearly it didn't and I'm still signed up. I am a 20 years old student I never use this program at all. I think it's extremely unfair that I have to pay almost 1000 norwegian kr for this, when I only needed the program for five minutes and tried to cancel it afterwards. I don't have that kind of money? And also, I was never informed about this, that if I cancel it would cost me 1000 kr.

Harsh Vardhan Pareek · Answer

Hi there,Sorry to hear about the trouble. Here is a similar discussion link on a similar issue, kindly check out the suggestions provided there and let us know if that helps.https://community.adobe.com/t5/adobe-acrobat-online-discussions/how-do-i-cancel-my-subscription-and-get-a-refund/td-p/9552200 Thanks,Harsh

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