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Anonymous
Dec 11, 2015 5:09 PM UTC
Answered

I enrolled for a subscription but I have not been able to convert my pdf to Word

I enrolled for a subscription but I have not been able to convert my pdf to Word

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    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    Dec 11, 2015 5:23 PM UTC

    Hi elizabethc86184573,

    Try to use the service online https://cloud.acrobat.com/exportpdf, make sure you are logged in using the Adobe ID under which you have the subscription.

    Regards,
    Aadesh

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    5 replies

    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    Dec 11, 2015 5:23 PM UTC

    Hi elizabethc86184573,

    Try to use the service online https://cloud.acrobat.com/exportpdf, make sure you are logged in using the Adobe ID under which you have the subscription.

    Regards,
    Aadesh

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    Ralph151951
    Ralph151951
    Participant
    Feb 19, 2017 3:46 PM UTC

    Hi

    I recently subscribed for PDF to other formats product and did convert a file to Word from PDF shortly after. But, I've tried again today with another PDF file and it hasn't worked - saying 'an error occurred while trying to access the service'.

    Can you help please ?

    Ralph

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    Adorobat
    Adorobat
    Participating Frequently
    Feb 20, 2017 6:41 AM UTC

    Hi Ralph,

    Could you please try accessing the service using this link: https://cloud.acrobat.com/exportpdf ?

    Let me know how it goes.

    Thank You,

    Shivam

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