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Anonymous
December 11, 2015
Answered

I enrolled for a subscription but I have not been able to convert my pdf to Word

  • December 11, 2015
  • 5 replies
  • 710 views

I enrolled for a subscription but I have not been able to convert my pdf to Word

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    Correct answer AadeshSingh

    Hi elizabethc86184573,

    Try to use the service online https://cloud.acrobat.com/exportpdf, make sure you are logged in using the Adobe ID under which you have the subscription.

    Regards,
    Aadesh

    5 replies

    AadeshSingh
    AadeshSinghCorrect answer
    Participating Frequently
    December 11, 2015

    Hi elizabethc86184573,

    Try to use the service online https://cloud.acrobat.com/exportpdf, make sure you are logged in using the Adobe ID under which you have the subscription.

    Regards,
    Aadesh

    Ralph151951
    Ralph151951
    Participant
    February 19, 2017

    Hi

    I recently subscribed for PDF to other formats product and did convert a file to Word from PDF shortly after. But, I've tried again today with another PDF file and it hasn't worked - saying 'an error occurred while trying to access the service'.

    Can you help please ?

    Ralph

    Adorobat
    Adorobat
    Participating Frequently
    February 20, 2017

    Hi Ralph,

    Could you please try accessing the service using this link: https://cloud.acrobat.com/exportpdf ?

    Let me know how it goes.

    Thank You,

    Shivam

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