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lolad62565928
Participant
May 31, 2017
Answered

I forgot the document protection security permissions password.How can I retrieve or change it?

In Acrobat DC Pro, I forgot the document protection security permissions password.  How can I retrieve or change it?

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    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    May 31, 2017

    Hi lolad62565928,

    Sadly, as its document protection security password so there is nothing that we can do about this.

    Adobe doesn't keep backup the customer's created passwords.

    For more information you may refer to -Securing PDFS with passwords, Adobe Acrobat

    Regards,

    Akanchha

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    5 replies

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    May 31, 2017

    Hi lolad62565928,

    Sadly, as its document protection security password so there is nothing that we can do about this.

    Adobe doesn't keep backup the customer's created passwords.

    For more information you may refer to -Securing PDFS with passwords, Adobe Acrobat

    Regards,

    Akanchha

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    erniem40684180
    Participant
    July 7, 2018

    How can I retrieve the password to open any new PDF files I'm trying to open from a CD?

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    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    July 7, 2018

    Ask the person who sent you the CD

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