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Participant
October 30, 2014
Answered

I forgot the secure PDF password. How do I get a new one ?

  • October 30, 2014
  • 2 replies
  • 1529 views

Iforgot secure pdf password how do I get a new one ?

    This topic has been closed for replies.
    Correct answer Test Screen Name

    It's very important when setting document passwords to keep a copy of the unprotected file. This also applies to signing and reader enabling. You can't always go back, especially if you forget passwords.

    2 replies

    Designer_Diva
    Participant
    August 11, 2020

    Wrote down my PDF document password. It worked before (about a month ago), now, it is not working. 
    Question #1: How do I retrieve a new password if I cannot remember the old?
    Question #2: I cannot edit any document without these passwords for "open" and "permission". What do I do in this case?
    Someone please help. This has been the most frustrating fix on Adobe and I'm about to pass out 😞

    Bernd Alheit
    Community Expert
    Community Expert
    August 11, 2020
    Test Screen NameCorrect answer
    Legend
    October 30, 2014

    It's very important when setting document passwords to keep a copy of the unprotected file. This also applies to signing and reader enabling. You can't always go back, especially if you forget passwords.