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jeff229
Participant
Dec 16, 2014 10:57 PM UTC
Question

i get the following error when i try to print to a brother hl 5470dw printer using mac 10.6.8 : /usr/libexec/cups/filter/pstoraster failed

i get the following error when i try to print to a brother hl 5470dw printer  using mac 10.6.8 : /usr/libexec/cups/filter/pstoraster failed

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    3 replies

    Inspiring
    Dec 17, 2014 12:09 AM UTC

    Hi jeff229,

    Are you printing from an Adobe application? If so, which one? Are you able to print from other applications?

    Best,

    Sara

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    jeff229
    jeff229Author
    Participant
    Dec 17, 2014 12:15 AM UTC

    I can print a word document with no problem. It is only when I print a pdf in either reader 9 or reader 11 . I either get a very poor quality image, or totally distorted [unreadable] or large block vertical lines about 1/3 inch wide along the whole page.

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    Legend
    Dec 17, 2014 3:41 PM UTC

    This seems to come up sometimes.  Here is a very detailed discussion, but at the end is a configuration file entry that might be simple to fix (or not): /usr/libexec/cups/filter/pstocupsraster failed | Apple Support Communities

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