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Participant
June 2, 2015
Question

I had a monthly subscription for the conversion of PDF to word and Excel but it seems to have been closed? I had an identity fraud with my credit card and had to change all my details and cancel my previous billing details Can you please direct me ho

  • June 2, 2015
  • 2 replies
  • 413 views

I had a monthly subscription for the conversion of PDF to word and Excel but it seems to have been closed? I had an identity fraud with my credit card and had to change all my details and cancel my previous billing details Can you please direct me how this can be fixed. Robert Stevens

    This topic has been closed for replies.

    2 replies

    Inspiring
    June 3, 2015

    Hi Robert,

    According to our records, your account is in good standing. Are you still unable to log in? If so, please contact Customer Care, as pwilliner suggests.


    Best,

    Sara

    pwillener
    Legend
    June 3, 2015

    I suggest that you Contact Customer Care.

    [topic moved to Document Cloud PDF Services forum]