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Participant
Dec 17, 2014 4:29 PM UTC
Question

I had paid for service to sign pdf, write text on pdfs and convert to word and back etc. Its now asking me to pay for a new service to be able to convert pdf to word, what is going on here?

I had paid for service to sign pdf, write text on pdfs and convert to word and back etc. Its now asking me to pay for a new service to be able to convert pdf to word, what is going on here?

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    1 reply

    Anonymous
    Dec 17, 2014 6:24 PM UTC

    Hi,

    I checked your account, your Export PDF service has been expired on Sep 24, 2014.

    Kindly contact our chat support: http://helpx.adobe.com/x-productkb/global/service-b.html

    Regards,

    Florence

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