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judyw18412157
Participant
Feb 1, 2016 11:03 PM UTC
Answered

I have a HP PC. I ordered Adobe Export PDF and every time I try to convert a file, I find myself on the order screen?

I have a HP PC. I ordered Adobe Export PDF and every time I try to convert a file, I find myself on the order screen?

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    Anubha Goel
    Anubha GoelCorrect answer
    Participating Frequently
    Feb 2, 2016 1:52 PM UTC

    Hi Judy Wooters,

    Please try signing in at "http://cloud.acrobat.com/exportpdf" using your Adobe ID credentials and then try converting the file.

    Let me know if your issue still persists.

    Regards,

    Anubha

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    1 reply

    Anubha Goel
    Anubha GoelCorrect answer
    Participating Frequently
    Feb 2, 2016 1:52 PM UTC

    Hi Judy Wooters,

    Please try signing in at "http://cloud.acrobat.com/exportpdf" using your Adobe ID credentials and then try converting the file.

    Let me know if your issue still persists.

    Regards,

    Anubha

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