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carlos albertod45881211
Participant
June 24, 2018
Answered

I have a paid account, but I can't convert pdf file to word.

Tenho uma conta paga, porém não consigo converter arquivo pdf para word.

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Adorobat
AdorobatCorrect answer
Participating Frequently
August 2, 2018

Hi,

As per the issue description mentioned above, you are unable to convert pdf file to word, is that correct?

We tried finding the subscription related details for your account using the email address you are logged into the forums, but no details were found.

Do you have any other email address associated with the purchase?

Also, let us know if you are trying to convert pdf file in Adobe Reader or Adobe Acrobat desktop application?

What issue you are facing when trying to convert pdf file to word? Is there any error message?

Let us know if you need any help.

Shivam

View reply

21 replies

machine33855467eb05
Participant
November 26, 2023

Se você possui uma conta paga e está enfrentando dificuldades para converter um arquivo PDF para Word, aqui estão algumas etapas que você pode seguir:

  1. Verifique sua Conexão: Certifique-se de que você está conectado à sua conta paga e que sua conexão com a internet está estável.

  2. Acesse as Configurações da Conta: Verifique as configurações de sua conta paga para garantir que todas as funcionalidades estejam habilitadas corretamente.

  3. Atualize o Navegador ou Aplicativo: Se estiver utilizando um navegador, certifique-se de estar utilizando a versão mais recente. Se estiver usando um aplicativo, verifique se há atualizações disponíveis.

  4. Contate o Suporte Técnico: Se o problema persistir, entre em contato com o suporte técnico da plataforma que você está utilizando. Eles podem fornecer assistência personalizada para resolver o problema.

 
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    maureen33702783yngy
    Participant
    November 18, 2023

    maureen.iboko@hse.ie, thats my email

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    Morris233480981dfi
    Participant
    February 26, 2022

    Yes we are trying to convert a pdf file to edit and make changes to it on resume please help 

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    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    March 2, 2022

    Hi Morris,

     

    Thank you for reaching out, and sorry about the trouble.

     

    Please let us know how you are trying to create PDF.

    Are you experiencing issues in creating PDF or editing PDF? 

    Do your receive any error messages? If yes, please share the screenshot with us.

     

    Thanks,

    Meenakshi

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    cb30310227wdl9
    Participant
    June 5, 2023

    I have been trying to convert a PDF to word for years. Every time I try to do it I purchase a subscription to Adobe which I absolutely despise. It never works. It never takes you anywhere. It can never do something as simple as converting a PDF to word. It just keeps sending you to a page to sign up for Adobe over and over and over and over and over. I'm going to cancel everything again and go somewhere else and get the same document converted because nobody works in Adobe chat except the automated chat. It's a complete garbage system. It blows my mind that it has the value that it does when it can't do the simplest thing in the world like converting a PDF to a word doc

    Translate
    Bernadette22793755cen5
    Participant
    January 23, 2022

    why are you able to find my account to charge me every month but cannot find my account when I want to use what i pay for?

    Translate
    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    February 7, 2022

    Hi Bernadette,

     

    Sorry for the delay in response.

     

    Please let us know the issue you are experiencing with the service.

    Do you receive any error messages? If yes, share the screenshot of the message.

     

    Let us know if the issue is already resolved.

     

    Thanks,

    Meenakshi

    Translate
    Adorobat
    AdorobatCorrect answer
    Participating Frequently
    August 2, 2018

    Hi,

    As per the issue description mentioned above, you are unable to convert pdf file to word, is that correct?

    We tried finding the subscription related details for your account using the email address you are logged into the forums, but no details were found.

    Do you have any other email address associated with the purchase?

    Also, let us know if you are trying to convert pdf file in Adobe Reader or Adobe Acrobat desktop application?

    What issue you are facing when trying to convert pdf file to word? Is there any error message?

    Let us know if you need any help.

    Shivam

    Translate
    brice5FEE
    Participant
    September 10, 2021

    yes

     

     

    [email address removed from a public forum for your protection and per forum guidelines]

     

     

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