I have a paid account. How do I convert pdf to word?

I have been trying to convert a PDF to word for years. Every time I try to do it I purchase a subscription to Adobe which I absolutely despise. It never works. It never takes you anywhere. It can never do something as simple as converting a PDF to word. It just keeps sending you to a page to sign up for Adobe over and over and over and over and over. I'm going to cancel everything again and go somewhere else and get the same document converted because nobody works in Adobe chat except the automated chat. It's a complete garbage system. It blows my mind that it has the value that it does when it can't do the simplest thing in the world like converting a PDF to a word doc

how dop i make changes to a pdf file to edit it 

I click Export and it take me to the pay section and it's not converting at all.

How do I convert PDF to Word when the system said that I'm already a subscriber?

Hi Bruce Alex Riddell,

I can help you more accurately, if you let me know that Are you using 'Acrobat.com Online Service' or you are using 'Acrobat Software'?

Regards,

Rahul Tyagi