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iPad integration
Participant
Nov 22, 2014 7:09 PM UTC
Question

I have Adobe account but cannot log in using my iPad

I Have loaded Adobe onto my iPad and tried to log in with my Adobe account but the iPad version will not accept my login account details

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    2 replies

    Inspiring
    Nov 23, 2014 9:13 PM UTC

    Hi ipad integration,

    You've installed the Reader mobile app on your iPad? Are you able to log on to Adobe.com using the same user ID and password? Does the Reader app return an error that the user name or password is invalid, or does it simply not log you on?

    I look forward to hearing back from you.

    Best,

    Sara

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    iPad integration
    Participant
    Nov 24, 2014 5:27 PM UTC

    Hi Sara

    I have downloaded the iPad app and tried to login and it says incorrect email and password, but if I use the same email and password online it's fine.

    Stephen

    Sent from my iPad

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