Skip to main content
D
DIANA L26165571u73i
Participant
September 17, 2022
質問

I have adobe acrobat pro DC but I can't see the invoices in pdf

  • September 17, 2022
  • 返信数 2.
  • 1269 ビュー

Tengo Adobe Acrobat PRO DC y con este programa abre los *.pdf pero tratandose de facturas en Mexico no los abre, dice que no tengo permisos. Ayuda por favor. No se que hacer. tal vez deberia poner como programa predeterminado Adobe reader o no se. Alguien puede ayudarme? una disculpa no se nada de esto.

このトピックへの返信は締め切られました。

返信数 2

Meenakshi_Negi
Meenakshi_Negi
Legend
September 21, 2022

Hi DIANA L26165571u73i,

 

Sorry about the delay in response.

 

Please confirm if you are trying to open PDF on browser. If yes, try downloading the PDF and then opening it in the Acrobat Pro DC desktop application.

If you still get the error message, share the screenshot.

Also, let us know how you receive these invoices. Are you downloading them from a website or receiving them via email?

 

Let us know if you need any help.

 

Thanks,

Meenakshi

try67
Community Expert
try67Community Expert
Community Expert
September 20, 2022

You need to provide more information. What exactly happens when you try to open those PDF files? Does it happen with all files, or just these specific ones? Are you able to open other PDF files?

D
DIANA L26165571u73i作成者
Participant
September 28, 2022

ESO ES LO QUE ME DICE AL INTENTAR ABRIR UN ESTADO DE CUENTA BANCARIO O LAS FACTURAS.  NO PUEDO DESCARGAR OTRA APLICACION DE ADOBE POR QUE TENGO LICENCIA DE Acrobat Pro DC.  PRESUMO QUE COMO NO TENGO PERMISO PARA MODIFICAR ALGUNOS ARCHIVOS POR ESO NO ME DEJA ABRIRLOS. SOLICITO DE FAVOR SU AYUDA 

Meenakshi_Negi
Meenakshi_Negi
Legend
September 30, 2022

Hi DIANA L26165571u73i, 

 

Sorry for the delay in response.

 

If the issue occurs with a particular PDF or invoice from some particular website, it could be file specific issue.

Would it be possible to share the PDF with us? 

Did you start experiencing this issue recently?

Share the Acrobat and OS versions on the machine.

 

Thanks,

Meenakshi

契約条件Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices