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DaveMac11
DaveMac11
Participant
May 27, 2015 6:53 PM UTC
Answered

I have been billed for adobe pdf exporter but I cannot sign in and I get a message that reads reader doesn't have the ability to access this service

I cannot seem to access my account in reader in order to use the pdf exporter service that I've paid for.

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    Bernd Alheit
    Bernd AlheitCorrect answer
    Community Expert
    May 27, 2015 7:06 PM UTC

    ‌Install and use Acrobat Reader DC.

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    3 replies

    pwillener
    pwillener
    Legend
    May 28, 2015 5:41 AM UTC

    For details see https://forums.adobe.com/docs/DOC-5891

    [topic moved to Document Cloud PDF Services forum]

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    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity ExpertCorrect answer
    Community Expert
    May 27, 2015 7:06 PM UTC

    ‌Install and use Acrobat Reader DC.

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      Chicago Jack
      Chicago Jack
      Participant
      May 28, 2015 2:39 PM UTC

      Me too. 

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