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leej97822608
Participant
Feb 26, 2015 3:07 AM UTC
Question

I have been on hold on your chat service and phone line forever - cancel my auto renewal immediately - adobe exportPDF. I mean immediately.

Your marketing strategies are unconscionable.

I have been trying to cancel my Adobe ExportPDF "auto renewal" (pfft) for an hour now and can't reach anyone.  I am a busy man, and this time is costing me money.

I want it cancelled now.

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    1 reply

    Sara_Forsberg
    Inspiring
    Feb 28, 2015 12:46 AM UTC

    Hi leej97822608,

    I'm sorry that you had difficulty getting through to Customer Care--we certainly don't want that experience for our customers. I've checked your account, and it looks like you've already canceled.

    Please let us know if there's anything else we can do for you.

    Best,

    Sara

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