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December 28, 2015
Question

I have been trying to cancel my subscription to the PDF conversion service now for almost 12 months but cannot find how to contact you. I am now retired and on a fixed income and cannot afford paying for this service. Still require the free Adobe ser

  • December 28, 2015
  • 1 reply
  • 263 views

I have been trying to cancel my PDF conversion service for many months but cannot get an answer from Adobe.

They have no sent me a new subscription renewal which I cannot find how to respond to remove subscription.

Extremely frustrated.

Renewal has failed as the Credit card details have changed.

However, I don't want to discover a debt.

I am retired and not interested in anything but the basic free Adobe service.

HOW DO I GET THIS SUBSCRIPTION CANCELLATION THROUGH..

One can't help thinking this difficulty in communication to Adobe is a deliberate act?

Geoff

    This topic has been closed for replies.

    1 reply

    December 29, 2015

    Hi ,

    You could refer the following link to get the subscription cancelled.

    Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

    I am really sorry that you have had an bad experience in the past.

    Regards

    Sukrit Dhingra