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daves58439291
Participant
Mar 17, 2015 12:37 PM UTC
Question

I have been using an official version of InDesign CS6 since 2013 and this AM it asked me to Register. I spent 2 hours with Adobe online Chat only to be told they cannot assistI

do not know where the Serial Number is for the Software and need to know who in South Africa I can contact to sort this issue

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    2 replies

    Sara_Forsberg
    Inspiring
    Mar 17, 2015 2:09 PM UTC

    Hi daves,

    I've checked your account using the email address/Adobe ID that you use here in the forums, and I don't see any registered products. Is it possible that you registered InDesign under a different Adobe ID?

    That said, you might find this document useful: Find your serial number quickly. And you're welcome to Contact Customer Care again; if you did register under a different Adobe ID, they may be able to help you track that down.


    Best,

    Sara

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    daves58439291Author
    Participant
    Mar 17, 2015 2:26 PM UTC

    Many thanks I shall persue the link that you have provided

    Thanks again and kind regards

    Dave Scully

    Senior Manager Compliance, Legal and Business Development

    Denel Industrial Properties

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