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Participant
March 17, 2015
Question

I have been using an official version of InDesign CS6 since 2013 and this AM it asked me to Register. I spent 2 hours with Adobe online Chat only to be told they cannot assistI

  • March 17, 2015
  • 1 reply
  • 316 views

do not know where the Serial Number is for the Software and need to know who in South Africa I can contact to sort this issue

    This topic has been closed for replies.

    1 reply

    Inspiring
    March 17, 2015

    Hi daves,

    I've checked your account using the email address/Adobe ID that you use here in the forums, and I don't see any registered products. Is it possible that you registered InDesign under a different Adobe ID?

    That said, you might find this document useful: Find your serial number quickly. And you're welcome to Contact Customer Care again; if you did register under a different Adobe ID, they may be able to help you track that down.


    Best,

    Sara

    Participant
    March 17, 2015

    Many thanks I shall persue the link that you have provided

    Thanks again and kind regards

    Dave Scully

    Senior Manager Compliance, Legal and Business Development

    Denel Industrial Properties