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america village
Participant
Nov 26, 2014 8:08 PM UTC
Question

I have just downloaded the 30 day free trial of Acrobat Pro - Doesn't seem to be working on my computer? I'm just trying to convert a PDF to Word and its asking me to subscribe?!

Just downloaded the 30 day free trial of Acrobat Pro - Doesn't seem to be working on my computer? I'm just trying to convert a PDF to Word and its asking me to subscribe?!

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    1 reply

    Inspiring
    Nov 26, 2014 9:06 PM UTC

    Hi america village,

    First, you'll want to make sure that you're in Acrobat, not Adobe Reader, so look at the top of application window to make sure that you see "Acrobat" in the upper-left corner. If you do have Reader open instead of Acrobat, and try to convert a file, you'll be accessing (or attempting to access) the ExportPDF online service.


    In Acrobat, you choose File > Save as Other > Microsoft Word > Word Document to convert a PDF file to Word format.

    Please let us know how it goes!

    Best,

    Sara

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