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ziggigold
Participant
May 29, 2015 11:32 AM UTC
Answered

I have paid for Acrobat PDF convertor so I can convert my PDFs to word doc. Since it has become Reader DC, it no longer allows me to convert, but only asks me to buy the whole Acrobat Pro.

I have paid for Acrobat PDF convertor so I can convert my PDFs to word doc. Since it has become Reader DC, it no longer allows me to convert, but only asks me to buy the whole Acrobat Pro.

Can someone please respond!!!!

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    pwillener
    pwillenerCorrect answer
    Legend
    May 30, 2015 5:54 AM UTC

    Did you sign in with your Adobe ID?

    [topic moved to Document Cloud PDF Services forum]

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    6 replies

    RahulTyagi_
    RahulTyagi_
    Participating Frequently
    Jun 1, 2015 11:14 AM UTC

    Hi ziggigold,

    Please sign-in Acrobat using your Adobe ID or you can use export pdf web interface for pdf conversion, here's the link : https://cloud.acrobat.com/exportpdf

    Regards,

    Rahul

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    ziggigoldAuthor
    Participant
    Jun 3, 2015 8:41 AM UTC

    Nonsense I have download everytime. Why am I paying for my pdf if it does not open directly

    Ziggi Golding

    [signature removed by host]

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    pwillener
    pwillener
    Legend
    Jun 3, 2015 9:07 AM UTC

    Ziggi Golding wrote:

    Nonsense I have download everytime.

    I don't understand what that means.  We asked you if you signed in with your Adobe ID?

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    pwillener
    pwillenerCorrect answer
    Legend
    May 30, 2015 5:54 AM UTC

    Did you sign in with your Adobe ID?

    [topic moved to Document Cloud PDF Services forum]

    Translate
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