I have paid my sub and still denied conversion services, why?

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Adobe Employee

Hi,

Please let me know what kind error message you see.

Are you trying to export your PDF file in Adobe Reader X or Reader XI or using web ui at https://exportpdf.acrobat.com?

If you are using it in Reader please try to log in at the web site above with your Adobe ID and password.

Thank you.

Hisami

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