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Participant
September 1, 2018
Question

I have paid subscription and I have a new screen appear to pay again.

  • September 1, 2018
  • 2 replies
  • 452 views

Hi, so, I have paid, if i try to implement PDF-FILes into Word-Dokuments. A new Screen apear , please Abonieren, i f i try This so i see, That i have Paid. So if i try again, The screen apear always-

Regards

Jürgen Eideb

    This topic has been closed for replies.

    2 replies

    AkanchhaS8194121
    Legend
    September 4, 2018

    Hi Juergene,

    We have checked your account and found an active subscription of Adobe Export PDF.

    Follow the steps mentioned below, to activate the subscription.

    1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf

    2- You can also use the services through free desktop version of Adobe Acrobat  Reader DC: Adobe Acrobat Reader DC Install for all versions

    3- “Sign In” using the email (Adobe ID) under which you have subscription registered.

    4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF

    You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).

    Let us know if it still doesn't work.

    Regards,

    Akanchha

    AkanchhaS8194121
    Legend
    September 4, 2018

    Branched to new discussion

    Participant
    September 6, 2018

    Hi, only ADOBE Pdf Services works, not my ADOBE Reader

    AkanchhaS8194121
    Legend
    September 7, 2018

    Can you please share the screenshot of the exact version of application?

    Open Adobe Reader>Help>About Adobe Reader

    Regards,

    Akanchha