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eugeniam
Participant
Apr 5, 2015 5:47 PM UTC
Question

I have problems downloading the software, the system informs that there is a mistake, could you please help with that, thanks

I have problems downloading the software I just paid for, could anyone help in this respect, thanks in the advance,

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    3 replies

    jamesn46811711
    jamesn46811711
    Participant
    Apr 6, 2015 4:11 PM UTC

    did  not pay yet can't get that far tring to up grade so I can convert to word

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    Anubha Goel
    Anubha Goel
    Participating Frequently
    Apr 7, 2015 12:46 AM UTC

    Hey jamesn46811711,

    Could you please elaborate on the same.

    What software do you want to upgrade?

    Are you willing to use Acrobat or Acrobat.com online services?

    Please let me know.

    Regards,

    Anubha

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    Anubha Goel
    Anubha Goel
    Participating Frequently
    Apr 6, 2015 4:25 AM UTC

    Hi eugeniam,

    Could you please let me know what software have you purchased.

    What OS version are you working on?

    Could you please share the screenshot of the error message that you get.

    Hope to get your response.

    Regards,

    Anubha

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