I have purchased Adobe PDF Pack but how do I download it please?

Hi Debbieh,

The helpx shared by TestScreenName gives the detailed description of how you can start using the Adobe PDF Pack subscription.

As its an online service, so you can use it via web browser as well as desktop application Adobe Reader DC.

If you have installed the trial version of Adobe Acrobat DC, then you may uninstall it first using cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  and download free version of Adobe Reader DC  Adobe Acrobat Reader DC Install for all versions  . Because PDF Pack doesn't work with Acrobat DC.

For further troubleshooting, you may refer to

Regards,

Akanchha