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Participating Frequently
Mar 11, 2015 3:53 AM UTC
Question

I have purchased the product for converting PDF to word. $23.88 has been taken from my bank a/c Feb 26 So far I am unable to have the option on my "Tools" option to select "convert to Word"

I have been waiting on Chat Support for over 30 minutes!!!!!!

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    7 replies

    pwillener
    Legend
    Mar 11, 2015 5:56 AM UTC

    What exactly means "unable"?

    [topic moved to Acrobat.com Services forum]

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    Participating Frequently
    Mar 11, 2015 7:44 AM UTC

    It is not highlighted as an option. 

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    Participating Frequently
    Mar 11, 2015 7:51 AM UTC

    I was subscribed, paid up, all done my end.  Plus 4 hours on the phone and on-line today to find an answer.

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