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all_climate
all_climate
Participant
January 29, 2015
Question

I installed Adobe over a month ago when prompted that my trial was expired. We pay 19.99 a month, and when signed in it states our next payment is due Feb 5, 2015. Yesterday I got a prompt that my trial was expired and I couldn't open any pdf files

  • January 29, 2015
  • 1 reply
  • 359 views

I installed Adobe over a month ago when prompted that my trial was expired.  We pay 19.99 a month, and when signed in it states our next payment is due Feb 5, 2015.  Yesterday I got a prompt that my trial was expired and I couldn't open any pdf files anymore. I uninstalled and reinstalled and it worked all morning until just now, now it is prompting me that the trial is expired AGAIN.  What do I do to fix this permanently??

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    1 reply

    pwillener
    pwillener
    Legend
    January 31, 2015

    You installed Adobe what?  Assuming that perhaps you have a subscription for Acrobat XI Pro, I will move your post to the appropriate forum.  You could also try to Contact Customer Care.

    [topic moved to Acrobat.com Services forum]

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