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proadvisor1
Participant
March 31, 2015
Answered

I just attempted to download a file and send to me, but it may have gone out to all my contacts - how can I tell?

  • March 31, 2015
  • 4 replies
  • 807 views

I was just attempting first use of adobe send and it looks like I may have sent this to all my email contacts, how will I know?

This topic has been closed for replies.
Correct answer Amiable_contributors1587

If it says "Anonymous" then the only way that it would have gone out to all of your contacts would be if you sent it to them through your email client. And it would be in your email's Sent folder (not Adobe Send's).

If you look at https://cloud.acrobat.com/sentfiles, does it show that the file has been Viewed? If the Views column shows a 0, then nobody has yet viewed it. If you're concerned, you can select the file by clicking the check box, then select Unshare. That will make the file inaccessible to anyone other than yourself.

4 replies

Amiable_contributors1587
Participating Frequently
March 31, 2015

Are you using Adobe Send through the web application (https://cloud.acrobat.com/send), through Microsoft Outlook, or through Adobe Reader?

You can try looking at your Sent Files to see the recipients -- https://cloud.acrobat.com/sentfiles

proadvisor1
Participant
March 31, 2015

Adobe reader. I tried to email it to myself and it said it went to anonymous but it downloads all my contacts.

Sent from my iPhone

Amiable_contributors1587
Participating Frequently
March 31, 2015

If it says "Anonymous" then the only way that it would have gone out to all of your contacts would be if you sent it to them through your email client. And it would be in your email's Sent folder (not Adobe Send's).

If you look at https://cloud.acrobat.com/sentfiles, does it show that the file has been Viewed? If the Views column shows a 0, then nobody has yet viewed it. If you're concerned, you can select the file by clicking the check box, then select Unshare. That will make the file inaccessible to anyone other than yourself.