I just bought ExportPDF. How do I convert a PDF file to Word?

Forum|Forum|11 years ago
March 27, 2015
4 replies
772 views

ExportPDF

This topic has been closed for replies.

Correct answer Sara_Forsberg

Hi jerry paulb53279304,

Please see this document: Getting Started with ExportPDF | Adobe Community.

If you have additional questions, please let us know.

Best,

Sara

S

Sara_ForsbergCorrect answer

Inspiring

Hi jerry paulb53279304,

Please see this document: Getting Started with ExportPDF | Adobe Community.

If you have additional questions, please let us know.

Best,

Sara

J

jerry_paulb53279304Author

Participant

Sara,

Apparently, I got caught in a down period of the system that handles new purchases. After a while, Export PDF did just what is was supposed to. The problem was that it didn’t know it had been paid for until the glitch was fixed, or so it seems.

The remaining problem is that while it was in the glitchy period, my profile showed no orders and no purchases. So, of course, I concluded that something went wrong when I ordered (even though I got the email confirmation), so I ordered again. Now I may get billed twice.

Is there some way to see that I’m not billed twice?

Thanks vey much.

Jerry

[private infomration removed by moderator]

S

Sara_Forsberg

Inspiring

Hi Jerry,

Not to worry! I just checked your account, and you have just the one subscription (our system catches the duplicates). If you do happen to see an odd charge, please let us know. But I think all is well!

Enjoy the weekend,

Sara

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.