Skip to main content
Participant
November 16, 2014
Question

I just downloaded Acrobat for the monthly membership. When I try to start the program it says that my trial has expired. I click License software then click sign in and it asks me for a serial number. Where do I get this number?

  • November 16, 2014
  • 1 reply
  • 276 views

I just downloaded Acrobat for the monthly membership.  When I try to start the program it says that my trial has expired. I click License software then click sign in and it asks me for a serial number. Where do I get this number?

    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    Inspiring
    November 16, 2014

    Hi CueBallMcDraw,

    No serial number is required for an Acrobat subscription. You just need to be logged in with your Adobe ID and password. Since you say you just signed up, I suspect that you're unable to access your subscription because your order hasn't processed fully yet. Once it does, you should be able to log in and use Acrobat.

    Best,

    Sara