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Participant
Jun 3, 2017 2:56 PM UTC
Question

I just got a billed for an auto renewal. Can I cancel and get a refund ?

Hi,

I bought ExportPDF last year, but only used it sparingly. I no longer need the software but got a bill before I could cancel the subscription. I would like to cancel my subscription and get a refund for the last bill please.

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2 replies

Adorobat
Participating Frequently
Jun 4, 2017 3:11 PM UTC

Hi chipmunkninja,

Please contact our Support here: support

Sign in to begin, select the plan and the product.

Select the issue under Step.2 and click Show me my Contact Options.

Thanks,

Shivam

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Participant
Jun 10, 2017 3:48 PM UTC

I have already done that. The only contact choice I have is the forums.

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