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martinm51618515
martinm51618515
Participant
June 3, 2015
Question

I just need to cancel my account. Why is so difficult?. Just cancel my account. I don't want to pay month to month.

  • June 3, 2015
  • 1 reply
  • 482 views

I thought that Adobe is a serious company, but i dont understand why is so hard to cancel a simple account. Please, stop it. I don't want to keep going with this service. Cancel my account as soon as possible. I don't want to pay more for this service is expensive to pay month to month for a simple program.

Please . I will appreciate  if someone cancel my account. And suggest to Adobe dont put to difficult the way to cancel account. it is no fair for all the customer.

Martin.

    This topic has been closed for replies.

    1 reply

    Anubha Goel
    Anubha Goel
    Participating Frequently
    June 3, 2015

    Hi Martin,

    We are sorry for the inconvenience that has caused to you.

    Could you please let me know for what Adobe product do you need cancellation.

    This is Adobe Reader community forum and let me remind you that Reader is a free software used to view, print, sign and comment PDFs.

    If you wish to cancel Acrobat subscription, please visit to the following link:

    Cancel your membership or subscription | Acrobat, Document Cloud PDF services


    Hope that helps.


    Regards,

    Anubha

    martinm51618515
    martinm51618515Author
    Participant
    June 3, 2015

    I want to cancel Acrobat Pro Dc Subscription (one-year). When I bought I didn't realize that i need to pay month to month, anyway Could you please cancel it?, because i could not to cancel, is just go in circles and come back to the same way, without any change. I cannot cancel for myself, Please cancel for me or give one number of phone for call, because this way Cancel your membership or subscription | Acrobat, Document Cloud PDF services

    NO WORK. I am so frustrated with this.

    Nivia

    Creative Cloud

    Acrobat Pro DC subscription (one-year)‎

    Plan details

    Your plan: Acrobat Pro DC subscription (one-year)‎
    Renewal date: December 1, 2015



    pwillener
    pwillener
    Legend
    June 4, 2015

    [topic moved to Document Cloud PDF Services forum]

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