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dorisw59745568
Participant
April 23, 2015
Question

I just purchased Adobe Export PDF, but I still cannot convert my .pdf document to Ms. Word. I have a PC

  • April 23, 2015
  • 2 replies
  • 1081 views

Hello, someone please help me.  I don't know why on line tech support is unavailable.

I just purchased Adobe Export PDF in an attempt to be able to export documents from .pdf to Ms. Word.  I have a PC.  When I open the document in .pdf my name appears in the top right hand corner.  When I click on it and select export to Ms. Word, I get nothing.  Can someone instruct me on how to do this?

    This topic has been closed for replies.

    2 replies

    S
    Sara_Forsberg
    Inspiring
    April 24, 2015

    Hi dorisw,

    Are you trying to export your files via Reader or the ExportPDF web interface at https://cloud.acrobat.com?

    If you're using the web interface, please clear the browser cache, and then log back in to the URL I supplied above. Then, you can follow the steps in this document to convert your files: Getting Started with ExportPDF | Adobe Community

    Let us know how it goes!

    Best,

    Sara

    pwillener
    pwillener
    Legend
    April 24, 2015

    You can Contact Customer Care via chat (phone support is only available Mon-Fri daytime).

    Are you trying to use ExportPDF from Adobe/Acrobat Reader, or directly at the website https://cloud.acrobat.com/exportpdf ?

    [topic moved to Document Cloud PDF services forum]

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