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lkurz
lkurz
Participant
August 2, 2017
Question

I just purchased the Adobe Pack and would like to combine some PDFs into one document. When I go to Tools the "Combine Files" icon still has "Add." When I click on that a dialogue box comes up stating that the product has laray been purchased. How

  • August 2, 2017
  • 1 reply
  • 435 views

I just purchased the Adobe Pack and would like to combine some PDFs into one document.  When I go to Tools the "Combine Files" icon still has "Add."  When I click on that a dialogue box comes up stating that the product has already been purchased.  How do I use it?

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1 reply

H
Adobe Employee
H_Spector
Adobe Employee
August 2, 2017

Hi lkurz,

It seems you are trying to combine files from Adobe Reader 11.

Please login at https://cloud.acrobat.com with your Adobe ID and password then select "Combine Files" in the page.

If you are using Adobe Reader 11 please install the newer version of Adobe Reader DC from Adobe site at https://get.adobe.com/reader/

Please let me know if you still have any issues.

Thank you.

Hisami

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