Skip to main content
A
Anonymous
February 25, 2015
Question

I just read the tutorial and did exactly what it was telling me to do, and I still can't get it done. Once I have selected the file, I get a box that pops up that says "Subscribe now to convert unlimited number of files to PDFs. Subscribe Now. I alr

  • February 25, 2015
  • 1 reply
  • 279 views

I just watched the tutorial and did exactly what it was telling me to do, and I still can't get it done. Once I have selected the file, I get a box that pops up that says "Subscribe now to convert unlimited number of files to PDFs. Subscribe Now.  I already have done this! I am a subscriber!  Arrrrhhhgggg!

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Anubha Goel
Anubha Goel
Participating Frequently
February 26, 2015

Hello Kathie,

Please let me know what exactly are you trying to do using Adobe online service.

You might try accessing the same service for some other PDFs and check.

Have you signed up correctly at "https://cloud.acrobat.com/" using your Adobe ID credentials.

If the same message pops up, then please visit Contact Customer Care as they could let you know if there is any problem with your account.

Hope to get your response.

regards,

Anubha

Firefly Community Gallery
Adobe Firefly

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices