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jeffreys64455060
Participant
February 3, 2015
Question

I just signed up and verified my email address / signed in, and when I try to convery a pdf to MS Word I am redirected to the subscription dept

  • February 3, 2015
  • 1 reply
  • 255 views

Is there usually a delay before the service begins to work...Is there a download involved?

This topic has been closed for replies.

1 reply

S
Sara_Forsberg
Inspiring
February 3, 2015

Hi Jeffrey,

I've just checked your account; it looks as though there may have been a payment processing error. That said, it can take 24-48 hours for an order to process fully. If you still don't have access tomorrow, please Contact Customer Care, ‌so that an agent can look into your account.

Best,

Sara

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