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harley20151956
Participant
January 6, 2015
Question

I just signed up for ExportPDF, and it keeps asking me to subscribe

  • January 6, 2015
  • 1 reply
  • 422 views

trying to export pdf file to convert it to microsoft word and when i push convert it asks me to subscribe I already did today and paid for it!

This topic has been closed for replies.

1 reply

S
Sara_Forsberg
Inspiring
January 6, 2015

Hi harley20151956,

It looks like your subscription order is still pending. It can take 24-48 hours for an order to process fully. Once it does, you'll be able to log in and use your subscription, without prompts to sign up again!

Best,

Sara

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