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December 17, 2014
Question

I just signed up (on my PDF work sheet) for and paid with Visa for Export PDF about 20 minutes ago. How and what do I download? How and when can I use this?.

  • December 17, 2014
  • 1 reply
  • 466 views

I scanned a form and wanted to make a Word doc. so I could fill it out on my computer. I signed up and paid for annual subscription via my PDF work sheet. How and when can I start using the software?  It has been 30 minutes now and I haven't heard from Adobe confirming or giving me a downloadable program. Please answer as time is of the essence!!.

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1 reply

Inspiring
December 17, 2014

Hi kwinaa,

It can take 24-48 hours for an order to process fully. Once it does, you'll be able to log in to your subscription at https://cloud.acrobat.com using your Adobe ID and password.

Please let us know if you have additional questions.

Best,

Sara

December 17, 2014

Thanks Sara; I was beginning to worry about getting caught with a scam!

They are getting very, very sophisticated.​

Have a wonderful Christmas. Talk to you later, maybe...

Best regards,

Bill

On Wed, Dec 17, 2014 at 3:14 PM, Sara.Forsberg <forums_noreply@adobe.com>

Inspiring
December 17, 2014

You can't be too careful these days! Do please let us know if you're still unable to access your subscription tomorrow.

(Just double-checked your account. The subscription is there and is indeed "pending." You should be set soon.)

Best,
Sara