Skip to main content
redbarn-h1Nki6
Participant
December 3, 2014
Question

I just subscribed and paid. How long does it take before I can convert a file?

  • December 3, 2014
  • 2 replies
  • 374 views

I just subscribed and paid. How long does it take before I can convert a file?

    This topic has been closed for replies.

    2 replies

    Inspiring
    December 3, 2014

    Hi redbarn,

    I've just checked your account; your subscription is still processing. It can take 24-48 hours for an order to process fully. Once it does, you'll be able to log in and use your subscription.

    Please feel free to contact us if you're still having trouble accessing your service tomorrow.


    Best,

    Sara

    redbarn-h1Nki6
    Participant
    December 3, 2014

    the program keeps telling me there was an error in loading?