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simonm69326069
simonm69326069
Participant
February 4, 2015
解決済み

I keep getting an error message when I try to log into to ExportPDF through my Adobe Reader. "Network error occurred while attempting to sign in". Can anyone help, please?

  • February 4, 2015
  • 返信数 1.
  • 659 ビュー

I keep getting an error message when I try to log into to ExportPDF through my Adobe Reader. "Network error occurred while attempting to sign in". Can anyone help, please?

このトピックへの返信は締め切られました。
解決に役立った回答 Sara_Forsberg

Hi Simon,

I'm sorry to hear that you're having trouble logging in to ExportPDF via Reader. I've checked your account, and all is well there.

For starters, please make sure that you have the most current version of Reader installed by choosing Help > Check for Updates.

If you're still having trouble logging in via Reader, please try logging in to the web interface at https://cloud.acrobat.com.

Please let us know how it goes.


Best,

Sara

返信数 1

S
Sara_Forsberg解決！
Inspiring
February 4, 2015

Hi Simon,

I'm sorry to hear that you're having trouble logging in to ExportPDF via Reader. I've checked your account, and all is well there.

For starters, please make sure that you have the most current version of Reader installed by choosing Help > Check for Updates.

If you're still having trouble logging in via Reader, please try logging in to the web interface at https://cloud.acrobat.com.

Please let us know how it goes.


Best,

Sara

simonm69326069
simonm69326069作成者
Participant
February 5, 2015

Hi Sara,

The web interface works a treat. Thanks for your help.

Regards,

Simon

S
Sara_Forsberg
Inspiring
February 5, 2015

Glad to hear that you're able to get in with the web interface. The Reader issue has been reported to engineering.

Have a great day!

Best,

Sara

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