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I keep getting an error message when I try to log into to ExportPDF through my Adobe Reader. "Network error occurred while attempting to sign in". Can anyone help, please?

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Sara_ForsbergCorrect answer

Inspiring

Hi Simon,

I'm sorry to hear that you're having trouble logging in to ExportPDF via Reader. I've checked your account, and all is well there.

For starters, please make sure that you have the most current version of Reader installed by choosing Help > Check for Updates.

If you're still having trouble logging in via Reader, please try logging in to the web interface at https://cloud.acrobat.com.

Please let us know how it goes.

Best,

Sara

S

Sara_ForsbergCorrect answer

Inspiring

Hi Simon,

I'm sorry to hear that you're having trouble logging in to ExportPDF via Reader. I've checked your account, and all is well there.

For starters, please make sure that you have the most current version of Reader installed by choosing Help > Check for Updates.

If you're still having trouble logging in via Reader, please try logging in to the web interface at https://cloud.acrobat.com.

Please let us know how it goes.

Best,

Sara

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simonm69326069Author

Participant

Hi Sara,

The web interface works a treat. Thanks for your help.

Regards,

Simon

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S

Sara_Forsberg

Inspiring

Glad to hear that you're able to get in with the web interface. The Reader issue has been reported to engineering.

Have a great day!

Best,

Sara

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