I keep getting this error while trying to use my converter: "An error occurred while signing in"

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Correct answer AkanchhaS8194121

Hi Elysek,

Sorry for the delay.

Looking at the screenshot shared above, it looks like you are working on the Adobe Reader DC desktop application.

You may please refer to the related help article here- Error Message : "An error occurred while signing in" and follow the suggestion.

For quick access to the service, you can access it through- https://cloud.acrobat.com/exportpdf

Let us know if that helps.

Regards,

Akanchha

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