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G
glenngold
Participant
April 30, 2018
Question

I keep receiving "an error occurred while signing in" in Adobe Export PDF. I have gone to my accounts page but nowhere can I tell if my payment period has expired or not (I am not even sure that this is the problem). I have used the correct passwor

  • April 30, 2018
  • 1 reply
  • 302 views

I keep receiving "an error occurred while signing in" in Adobe Export PDF.  I have gone to my accounts page but nowhere can I tell if my payment period has expired or not (I am not even sure that this is the problem).  I have used the correct password as I can get into the accounts page but cannot access Export PDF.  Can anyone please assist.

This topic has been closed for replies.

1 reply

T
Tariq Dar
Legend
May 21, 2018

Hello,

Sorry for the delay in response and for the inconvenience caused.

This issue has been taken care of, if in case you are still experiencing this issue. Please try using a different browser and try the url https://cloud.acrobat.com/exportpdf and check if that is working fine.

Feel free to update the discussion if you have further questions.

-Tariq Dar

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