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joec72471463
Participant
July 7, 2017
Answered

I lost 80% of my documents.... How do I recover them?

  • July 7, 2017
  • 1 reply
  • 488 views

Are my documents backed up? I did delete a lot of pictures in my picture folder and recall a lot of them marked as invoice etc... Help?

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi Joec72471463, 

As mentioned above that the files are missing, it depends on where did you save those documents.

If you have had those file saved on Document Cloud or Cloud storage then there is a possibility to check online and recover them.

If it was saved in computer's drive then there isn't a way to recover permanent deleted items.

You can check online storage of the document cloud once to see if you find something there- https://cloud.acrobat.com/folder/c53fbc85-3f0f-4393-86ee-43fb1ae6bacc  

Hope this helps.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
July 8, 2017

Hi Joec72471463, 

As mentioned above that the files are missing, it depends on where did you save those documents.

If you have had those file saved on Document Cloud or Cloud storage then there is a possibility to check online and recover them.

If it was saved in computer's drive then there isn't a way to recover permanent deleted items.

You can check online storage of the document cloud once to see if you find something there- https://cloud.acrobat.com/folder/c53fbc85-3f0f-4393-86ee-43fb1ae6bacc  

Hope this helps.

Regards,

Akanchha