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Answered

I'm getting conversion failure on my combine files. Same files I did before. It never happened before. What's going on?

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Does ansyone know whats going on with the combine files conversion failure?

Acrobat.com Cloud Storage

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Anubha GoelCorrect answer

Participating Frequently

Hi victoriap19600982,

Please try combining PDF files after signing in at "https://cloud.acrobat.com/combinepdf" using your Adobe ID credentials.

Also, make sure that the files you are trying to combine are not secured, password protected, 3D or part of a PDF portfolio as these cannot be combined.

If you're combining supported file types and still getting that error, please try the following:

Log out and clear the cache. Then log back in to https://cloud.acrobat.com/combinepdf using a supported web browser (see: Technical specifications | Adobe Document Cloud).
Try combining smaller groups of files, to see if you can narrow the error down to a specific file or files.

Let me know if that helps.

Regards,

Anubha

M

Michael50B917779249

Participant

This didn't help at all. Any other solutions???

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Meenakshi_Negi

Legend

Hi Michael,

Thank you for reaching out.

Could you please provide more details about the issue that occurs when combining the PDFs? Share the error message you receive (if any).

Do you experience an issue while combining some particular files? If yes, try to combine them in a batch of 2 files to check if a particular file is creating an issue.

Let us know how it goes.

Thanks,

Meenakshi

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P

peppinos4254755

Participating Frequently

Grazie per la spiegazione però ho chiesto come fare la disdetta considerato che ho pagato l'iscrizione nuova il 26/04/2016 e non posso utilizzarlo.

Grazie

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K

kierans50001783

Participant

Hi,

If a file (created in Adobe) has a block on combining so that it fails to load in the PDF combiner ...

... how do I get rid of the Combine Block ??

It is really frustrating that I can't combine PDF files because of some strange anti-combine function

Thanks

K

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Anubha GoelCorrect answer

Participating Frequently

Hi victoriap19600982,

Please try combining PDF files after signing in at "https://cloud.acrobat.com/combinepdf" using your Adobe ID credentials.

Also, make sure that the files you are trying to combine are not secured, password protected, 3D or part of a PDF portfolio as these cannot be combined.

If you're combining supported file types and still getting that error, please try the following:

Log out and clear the cache. Then log back in to https://cloud.acrobat.com/combinepdf using a supported web browser (see: Technical specifications | Adobe Document Cloud).
Try combining smaller groups of files, to see if you can narrow the error down to a specific file or files.

Let me know if that helps.

Regards,

Anubha

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