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gusoppermann
Participant
Jul 18, 2015 8:49 PM UTC
Answered

I'm trying to convert a file to PDF and keep on getting a message saying an error occurred while signing in. How can this be fixed?

how do i fix this sign in error?

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    Amiable_contributors1587
    Amiable_contributors1587Correct answer
    Participating Frequently
    Jul 20, 2015 1:05 PM UTC

    It sounds like you are using an older version of Adobe Reader. You can try upgrading your Reader to the latest version (Reader DC) or you can convert your file at https://cloud.acrobat.com/createpdf.

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    Amiable_contributors1587
    Amiable_contributors1587Correct answer
    Participating Frequently
    Jul 20, 2015 1:05 PM UTC

    It sounds like you are using an older version of Adobe Reader. You can try upgrading your Reader to the latest version (Reader DC) or you can convert your file at https://cloud.acrobat.com/createpdf.

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    pwillener
    pwillener
    Legend
    Jul 18, 2015 11:27 PM UTC

    Contact Customer Care.

    [topic moved to Document Cloud PDF Services forum]

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