Skip to main content
Participant
March 31, 2015
Answered

I'm trying to convert a PDF to a Word Doc. I click on convert and then sign in and it says can't find network.

  • March 31, 2015
  • 1 reply
  • 355 views

I keep getting a network error when I try to sign in on the side bar of a PDF file that I'm trying to convert.  How do I fix this?

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi christinemsd,

    It sounds like you may be trying to access the service via Adobe Reader. What happens if you log in to https://cloud.acrobat.com directly?

    Best,

    Sara

    1 reply

    Sara_ForsbergCorrect answer
    Inspiring
    March 31, 2015

    Hi christinemsd,

    It sounds like you may be trying to access the service via Adobe Reader. What happens if you log in to https://cloud.acrobat.com directly?

    Best,

    Sara