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Participant
Mar 31, 2015 9:56 PM UTC
Answered

I'm trying to convert a PDF to a Word Doc. I click on convert and then sign in and it says can't find network.

I keep getting a network error when I try to sign in on the side bar of a PDF file that I'm trying to convert.  How do I fix this?

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    Sara_ForsbergCorrect answer
    Inspiring
    Mar 31, 2015 10:57 PM UTC

    Hi christinemsd,

    It sounds like you may be trying to access the service via Adobe Reader. What happens if you log in to https://cloud.acrobat.com directly?

    Best,

    Sara

    1 reply

    Sara_ForsbergCorrect answer
    Inspiring
    Mar 31, 2015 10:57 PM UTC

    Hi christinemsd,

    It sounds like you may be trying to access the service via Adobe Reader. What happens if you log in to https://cloud.acrobat.com directly?

    Best,

    Sara

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