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Adobe Employee
June 5, 2014
Question

I’m trying to send a file from Adobe Reader, but I can’t access my computer’s address book to find my contacts. Why not?

  • June 5, 2014
  • 3 replies
  • 62701 views

If you’re using Adobe Send through the Tools pane of your free Adobe Reader software, you might notice the option to use your local Address Book. When you use this option, you can send the file to email contacts from the local contact list on your computer. This makes it even easier to send a personalized link to your file because you don't have to manually type each email address into Reader. Just open up your address book and pick one or more email addresses from your contact list. Easy peasy.

Please note: The ability to send personalized links with Adobe Send requires a subscription. Once you’ve subscribed to Adobe Send, you’ll be able to send personalized links to contacts stored in your Address Book. Click here for information on how to subscribe.

If you’ve already subscribed to Adobe Send and still can’t access your Address Book, please sign into Adobe Reader to enable the Address Book feature. To sign in, click the “Sign In” link at the top of the Tools pane. You can identify yourself in the dialog box that pops up, and use all the available Adobe Send features in Reader.

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3 replies

Participant
December 11, 2014

Wow! That's the easiest thing I've done all day! Thanks for your help!

December 7, 2014

THIS IS A NIGHTMARE TO USE- NOTHING WORKS AND NOW I CAN'T GET TO A PLACE TO CANCEL MY SUBSCRIPTION.  WHAT A TOTAL WASTE OF TIME- OVER AN HOUR FOR NOTHING.

Amiable_contributors1587
Participating Frequently
December 8, 2014

I'm sorry that you're experiencing problems with this feature. Can you tell me what happens when you attempt to access your address book through Adobe Reader? Is there an error message, or ???

December 9, 2014

Please cancel subscription to adobe send. It was a huge disappointment. 

Sent from my Galaxy S®III

Participant
June 14, 2014

Thanks for your reply.

But, sorry this is absolutely impractical compared to Adobe SendNow. I have not founddespite your information.

Nice day.